Shipping Policy
1. Shipping Locations
We currently ship all over Pakistan. Our goal is to ensure timely and secure delivery of your orders to your doorstep.
2. Shipping Charges
Delivery charges are PKR 200, and orders above PKR 3000 qualify for free shipping.
3. Shipping Time
- Orders are processed within 24-48 hours after confirmation.
- Delivery time for Faisalabad: 1-2 business days.
- Delivery time for other cities: 3-6 business days.
4. Order Processing & Tracking
- Once your order is confirmed, we will share a tracking number via email or SMS.
- Orders placed on weekends or public holidays will be processed on the next business day.
5. Courier Service
We partner with reliable courier services to ensure safe and prompt delivery.
6. Order Delays
While we strive for timely deliveries, unexpected delays may occur due to weather conditions, courier issues, or national holidays. If your order is delayed, please contact our customer support team.
7. Damaged or Missing Items
If your package arrives damaged or items are missing, please contact us within 24 hours of receiving your order with photos for verification.
8. Contact Us
For any shipping-related inquiries, feel free to contact our support team at:
📧 Email: oudalsyed@gmail.com
📞 Phone: +92325-1666692, +92 320 2647777
Thank you for shopping with OUD AL SYED!